Apart from size exchanges and defective items, all sales are final, and no refunds are given.
See below for size exchange and defect returns.
Returns & exchanges
ColdWar Industries honors return and exchange requests within 7 business days of shipment receipt, and only for fit issues and defective items. Please notify us of these issues within 48 hours of receipt:
Items must be in new and unworn/unwashed condition, with original packaging, to be eligible for return and exchange.
Refunds are not available for products after 7 business days.
Generally speaking, sale items, limited editions, and pre-order items do not qualify for return or refund, due to limited stock. Exchange items are not guaranteed in-stock.
As always, please reach out to us to see what we can do for you in these cases!
Change or cancel my order after it is placed?
We often pick and ship orders as they come in (during business hours), so the turnaround can be super quick!
Your best bet is to e-mail us as soon as possible to see what your options are: