FAQ

When does my order ship?

Orders with all items in stock ship out within 5 business days.

How do I track my order?

We will send tracking info to the email specified in your order when your items ship.

If you have not received your tracking email, please check your SPAM folder.

Nothing there? Please drop us a line here.

How much does shipping cost?

We hate shipping costs as much as you do.

We do our level best to find and offer you the best, most competitive shipping rates possible. And they change all the time!

Increases are based on parcel size and weight. Your cost is calculated at checkout, and depends upon the type of shipping you pick.

Delayed shipments / suspected lost shipments

Occasionally packages will be delayed or late in delivery. Please frequently check the tracking information contained in your shipment notification for updates.

We are not responsible for packages that show as delivered that are left outside your door, with a doorman or neighbor, or any other receiving party. Please arrange to have a secure means by which to receive your shipment before ordering.

We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address before submitting your order.